Terms of Service

Terms of Services

Last Updated: November 5, 2026

These Terms of Service (“Terms”) govern your use of the website and services provided by Dusting Pro LLC (“we,” “us,” or “our”). By accessing our website or requesting service, you agree to these Terms. If you do not agree, please do not use our website or services.

1. Use of Our Website

You may use our website to learn about our cleaning services, request an estimate, submit a service inquiry, or request an appointment. You agree to provide accurate, current, and complete information when submitting a service request and to update that information if it changes.

You agree not to misuse the website, including attempting to disrupt its operation, submit false information, or access data you are not authorized to access.

2. Our Services

Dusting Pro LLC provides cleaning services. The scope, frequency, availability, and pricing of services are discussed and agreed upon before work begins.

Estimates are based on the information provided about the property and the requested cleaning services. If actual property conditions or additional requests require a change to the agreed scope or price, we will discuss those changes with you and obtain approval before performing additional work.

Service availability and completion depend on the property’s condition, accessibility, the scope of work, and scheduling availability. Appointment requests submitted through our website are not confirmed until our team contacts you.

3. SMS Text Messaging Terms & Consent

By providing your mobile phone number and checking the applicable SMS consent box on our service request form, you expressly consent to receive recurring automated and non-automated text (SMS) messages from Dusting Pro LLC at the number you provided, for the purposes described in that checkbox.

These messages may include appointment confirmations, scheduling updates, cleaning team arrival notices, service reminders, estimate follow-ups, and related customer communications.

Promotional text messages will only be sent if you separately consent to receive marketing messages. Consent to service-related messages does not automatically enroll you in promotional text messaging. Acceptance of these Terms does not, by itself, constitute consent to receive text messages.

Consent is not a condition of any purchase: Consenting to text messages is voluntary and is not required to request an estimate, purchase services, or receive cleaning services. If you prefer not to provide a mobile number or receive text messages, you may contact us by email to arrange service.

Message frequency: The number of messages you receive will vary based on your service activity and the number of appointments scheduled.

Opt out: You may opt out of receiving SMS messages at any time by replying “STOP” to any message from us. Upon receiving your “STOP” request, we may send a single confirmation message, and no further text messages will be sent unless you provide consent to subscribe again.

Help: For assistance, reply “HELP” to any message or contact us using the information in Section 9.

Carrier charges: Standard message and data rates may apply based on your mobile service plan. Dusting Pro LLC is not responsible for messaging or data charges imposed by your carrier.

Carrier liability: Dusting Pro LLC and mobile carriers are not liable for delayed or undelivered messages due to carrier limitations, network failures, or other circumstances outside their reasonable control.

Eligibility: You must be at least 18 years old and the owner or authorized user of the mobile number you provide. You must have authority to consent to receive messages at that number.

Mobile information and consent: No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information may be shared with service providers solely to support our operations, such as customer service and message delivery, subject to appropriate confidentiality and use restrictions.

The above excludes text messaging originator opt-in data and consent; this information will not be shared with any third parties.

4. Appointments and Scheduling

Appointment requests are reviewed and confirmed by our team. Availability, scheduling, the requested cleaning services, and any applicable service fees are discussed before a visit is finalized.

You are responsible for providing accurate service details and arranging access to the property at the agreed appointment time.

If you need to cancel or reschedule an appointment, please contact us as soon as possible. Any applicable cancellation or rescheduling terms will be communicated when your appointment is arranged.

We reserve the right to reschedule or decline a request based on service area, property conditions, the scope of work, safety concerns, or availability. If a scheduling change is necessary, we will make reasonable efforts to notify you.

5. Payment and Fees

Cleaning service fees are communicated before work is authorized. Approved work is billed according to the agreed scope and service frequency.

Additional services or changes to the original scope may result in additional charges, which will be communicated for your approval before the additional work is performed.

Payment methods, due dates, and any other applicable payment terms are discussed when services are arranged or stated in your estimate, service agreement, or invoice.

6. Service Quality and Limitations

We aim to provide cleaning services consistent with the agreed scope of work. If you have concerns about a completed cleaning, please contact us promptly so we can review and address them.

Any service guarantee, including its coverage, conditions, and reporting timeframe, will be communicated separately in your estimate or service agreement, if offered.

Cleaning results may vary depending on the condition, age, and material of surfaces, as well as pre-existing stains, wear, or damage. Some conditions may require specialized treatment beyond the agreed cleaning scope.

We are not responsible for pre-existing property conditions or damage unrelated to the work we perform. Nothing in these Terms excludes responsibility that cannot legally be excluded.

Services are subject to availability, and we do not guarantee uninterrupted or error-free website access.

7. Limitation of Liability

To the fullest extent permitted by law, Dusting Pro LLC shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our website or services, including any failure or delay in text message delivery.

To the fullest extent permitted by law, our total liability for any claim is limited to the amount you paid us for the specific service giving rise to the claim.

These limitations do not exclude or limit liability that cannot be excluded or limited under applicable law, and they do not affect any non-waivable consumer rights.

8. Changes to These Terms

We may revise these Terms from time to time. Updates are effective when posted on this page unless a different effective date is stated. The “Last Updated” date reflects the most recent revision.

When required by applicable law, we will provide additional notice of material changes. Continued use of our website or services after changes take effect constitutes acceptance of the updated Terms to the extent permitted by law.

Changes to these Terms do not, by themselves, constitute new or expanded consent to receive text messages.

9. Contact Us

If you have questions about these Terms or wish to opt out of SMS communications, contact us:

Dusting Pro LLC
Phone: +1 (774) 360-1980
Email: info@dustingprocleaning.com

Reply “STOP” to any text message to opt out of SMS communications at any time.

See also our Privacy Policy.